Lubricants

The entire process was perfect especially the phone service. Everything she told me was true and she was also nice. Thanks

Ordered May 12, 2020 late in the day. Here at my house (Md) by noon Fri May 15. Great service from PDoors! Installed pulleys today. They have to be better than the junk ones sold in the big box stores. My door is old, 500lb. no longer made. As others have said the replacement pulleys don't make it a yr. Trying these. Will update as some time goes by...So far great..

everything arrived in good order. A phone call took care of any issues I thought I had. Key phrase here is "I thought I had". You see under the new shipping and supply issues they split the part shipments up to get them to me as fast as possible. So when only a couple parts arrived earlier than expected I called them. They where wonderful on the phone and let me know they had to split up the parts to get them out as fast as possible to me. They kept me in the loop by calling me and emails, and at least two weeks (again supply and shipping issues) before I thought I would be fixing my garage door it was all back up and running. Will be using Preferred Doors for all our future needs.

Happy with both torsion springs. Door is working as expected.

Very happy with the Genie wall console. It worked perfectly out of the box.