Rollers

Would be nice to have a little instruction in the package, I figured it out but some people may have a hard time figuring it out.

Part was as expected.

I called up on a Saturday, thinking that they were open until 4 pm. After talking to Mr. Millard, and finding out that the business was closed on Saturdays, he helped me find the part that I needed for my opener. He talked me through ordering the part and packaged it up and set it up so that I could pick up the part the same day. This is the best service that I have ever received from any place at any time. I would recommend this business to anyone. Mike

thank you for your great products and service. I will keep your name in my rolodex for future use

everything arrived in good order. A phone call took care of any issues I thought I had. Key phrase here is "I thought I had". You see under the new shipping and supply issues they split the part shipments up to get them to me as fast as possible. So when only a couple parts arrived earlier than expected I called them. They where wonderful on the phone and let me know they had to split up the parts to get them out as fast as possible to me. They kept me in the loop by calling me and emails, and at least two weeks (again supply and shipping issues) before I thought I would be fixing my garage door it was all back up and running.Will be using Preferred Doors for all our future needs.