First and foremost the customer service is great! They were quick to respond to my emails about shipment status AND they were transparent about everything! I appreciate them so much for that! Our item arrived and works great :)
No frills springs....just what I needed. I didn't need the cables and such and these springs were the cheapest around. 2 for less than the price of one.
As the garage door is the way I come /go in my day, when it broke last week, in the cold, I moderately panicked - - then my hubs found Preferred Doors! Even w/regular shipping it arrived quickly, & the part easily installed (thx hubs)! The email notifications were a godsend, tracking the hours til I could click my opener again! Thx Preferred Doors!