First and foremost the customer service is great! They were quick to respond to my emails about shipment status AND they were transparent about everything! I appreciate them so much for that! Our item arrived and works great :)
I had just bought a new double-wide garage door, and looked at the rollers that came with it - looks like junk to me. I searched and found these, so as the installation happened, these rollers are in from the very start. Why wait a year or two and then replace the originals? Looking forward to a long smooth life from these!
