I had just bought a new double-wide garage door, and looked at the rollers that came with it - looks like junk to me. I searched and found these, so as the installation happened, these rollers are in from the very start. Why wait a year or two and then replace the originals? Looking forward to a long smooth life from these!
I couldn't find a local door company that would sell me springs without the installation service, so I looked on the internet. Preferred Doors had what I needed at a very competitive price. Their customer service was very responsive, and I had my springs in less than a week. I installed them the next day, and my garage door is back to working as it should.
First and foremost the customer service is great! They were quick to respond to my emails about shipment status AND they were transparent about everything! I appreciate them so much for that! Our item arrived and works great :)
