JackShaft

Right part, fast delivery

everything arrived in good order. A phone call took care of any issues I thought I had. Key phrase here is "I thought I had". You see under the new shipping and supply issues they split the part shipments up to get them to me as fast as possible. So when only a couple parts arrived earlier than expected I called them. They where wonderful on the phone and let me know they had to split up the parts to get them out as fast as possible to me. They kept me in the loop by calling me and emails, and at least two weeks (again supply and shipping issues) before I thought I would be fixing my garage door it was all back up and running. Will be using Preferred Doors for all our future needs.

I needed a logic board for my 3800PLD jack shaft garage door. I was told by my local garage door service center that I would never find a working logic board. They told me if I did find one that it was probably too old from sitting on a shelf somewhere and probably would not work either. I know they wanted to sell me a new motor but for the high cost of a new motor I was willing to take a chance on the new logic board. It arrived quickly and in a box that looked new. A good friend installed the new logic board and now my garage door openers and outdoor key pad work great. Also, my garage door used to shutter about 6 inched from closing and now it closes all the way very smoothly. Again the local garage door service center told me a year ago that the shuttering motion was because I need a new motor. Thanks so much for a great product and great service!

Parts was as discribed.

Ordering was easy, part correct, shipping on time everything worked as it should, can't ask for more. Thanks, Mike O