everything arrived in good order. A phone call took care of any issues I thought I had. Key phrase here is "I thought I had". You see under the new shipping and supply issues they split the part shipments up to get them to me as fast as possible. So when only a couple parts arrived earlier than expected I called them. They where wonderful on the phone and let me know they had to split up the parts to get them out as fast as possible to me. They kept me in the loop by calling me and emails, and at least two weeks (again supply and shipping issues) before I thought I would be fixing my garage door it was all back up and running.Will be using Preferred Doors for all our future needs.
It's right during the holidays, and I needed to order an essential replacement part (called a coupler) from Preferred Doors for my Genie garage door opener. The part was placed into the USPS mail the same day that I placed the order, and arrived here in So Cal only three days later. Preferred Doors had the part in stock, at a great price, and also provided pretty amazing service, even beating the shipping time quoted by a competitor on Amazon Prime.