It's right during the holidays, and I needed to order an essential replacement part (called a coupler) from Preferred Doors for my Genie garage door opener. The part was placed into the USPS mail the same day that I placed the order, and arrived here in So Cal only three days later. Preferred Doors had the part in stock, at a great price, and also provided pretty amazing service, even beating the shipping time quoted by a competitor on Amazon Prime.
It has been a pleasure working with your company. I ordered a part and it shipped almost immediately. I received updates when it was out for delivery and when it was delivered. Very unusual to see this kind of service today.
I needed a logic board for my 3800PLD jack shaft garage door. I was told by my local garage door service center that I would never find a working logic board. They told me if I did find one that it was probably too old from sitting on a shelf somewhere and probably would not work either. I know they wanted to sell me a new motor but for the high cost of a new motor I was willing to take a chance on the new logic board. It arrived quickly and in a box that looked new. A good friend installed the new logic board and now my garage door openers and outdoor key pad work great. Also, my garage door used to shutter about 6 inched from closing and now it closes all the way very smoothly. Again the local garage door service center told me a year ago that the shuttering motion was because I need a new motor. Thanks so much for a great product and great service!