All orders for "In Stock" items are shipped the next business day. Special order items are typically shipped within 10 business days. When choosing shipping methods, please consider that UPS packages are insured while USPS packages are not.
Where we ship
We currently ship worldwide. Shipping services may not be available in your area.
Delivery times
We are not responsible for shipping delays that are a result of credit card/billing problems, product availability delays, order changes made after the order has been placed or weather.
Domestic Services
Post Office Delivery - Your package will ship UPS until the final delivery which the post office will make. Choose this method if your order needs to be delivered by the post office like a PO Box. This method does not have insurance. If you want your package insured please choose a standard UPS service. If your order is placed M-F, before 12 P.M. CST, your order will usually leave our facility the next business when you order it. UPS picks up from our facility at the end of the day during the week, so the following day is considered shipping day number one.
UPS Ground - If your order is placed M-F, before 12 P.M. CST, your order will usually leave our facility the same day you order it. UPS picks up from our facility at the end of the day during the week, so the following day is considered shipping day number one. UPS Ground comes with $100 of insurance. To judge how long it will take UPS to get your package from our facility to your doorstep, you can visit UPS.com.
UPS Three Day Select- If your order is placed M-F, before 3 P.M. CST, your order will usually leave our facility the same day you order it. UPS picks up from our facility at the end of the day during the week, so the following day is considered shipping day number one. UPS Three Day Select comes with $100 of insurance.
UPS Two Day Air- If your order is placed M-F, before 12 P.M. CST, your order will leave our facility the same day you order it. UPS picks up from our facility at the end of the day during the week, so the following day is considered shipping day number one. UPS Two Day Air comes with $100 of insurance.
UPS Next Day Air- If your order is placed M-F, before 12 P.M. CST, your order will leave our facility the same day you order it. UPS picks up from our facility at the end of the day during the week, so the following day is considered shipping day number one. UPS Next Day Air comes with $100 of insurance.
IMPORTANT EXCEPTIONS: UPS does not pick up or deliver orders on Saturday, Sunday, or major holidays. The days that UPS is not picking up or delivering are NOT considered shipping days. When counting your shipping days, consider this important information.
*We are not responsible for UPS' performance. Once a package leaves our facility, it is out of our hands. If you need to file a claim for a package that was lost during shipping, please contact our shipping department, and we will file the claim on your behalf with UPS. UPS only guarantees and accepts claims for fast shipments, (not ground). UPS does not guarantee all air shipments during the Christmas holiday. Please see their website for all details.
International Services
Economy Shipping - If your order is placed M-F, before 2 P.M. CST, your order will leave our facility the next business day you order it. The following day is considered day number one. USPS First Class Package Shipping takes 4 - 10 weeks for delivery depending on your country. Economy shipping is USPS First Class International and may not include a tracking number.
Standard Shipping- If your order is placed M-F, before 2 P.M. CST, your order will leave our facility the next business day you order it. The following day is considered day number one. Standard shipping takes 1 - 3 weeks for delivery depending on your country. Standard shipping is USPS Priority Mail International and includes a tracking number.
*We are not responsible for your countries customs and tariffs. It is the customer’s responsibility to know this prior to ordering. Packages that are lost or sent back are at the customer’s expense.
Method of delivery
Orders are shipped based on what the customer chooses. Larger orders like operators only ship UPS.
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Testimonials
Rating
100%
As the garage door is the way I come /go in my day, when it broke last week, in the cold, I moderately panicked - - then my hubs found Preferred Doors! Even w/regular shipping it arrived quickly, & the part easily installed (thx hubs)! The email notifications were a godsend, tracking the hours til I could click my opener again! Thx Preferred Doors!
I ordered and received a Gear and Sprocket Kit for my 3/4hp 15 yr old Craftsman Opener as the chain sprocket had broken off the drive gear assembly making the opener inoperable.
Preferred Doors had the kit that I needed at a very reasonable price and also being in Texas made the delivery time very acceptable. Received the order within 3 days and was exactly what I needed to return my Opener to “like new” again. Thanks to all at Preferred Doors for the prompt service and great pricing.
I ordered a replacement garage lock kit for my 1950s garage - it fit perfectly. I can now open the garage door from outside rather than running though the house. Wonderful!
I measured old spring and ordered a replacement from Preferred Doors. The spring took a few days to get due to supply chain delays these days. When it arrived, it was packed well, and it was what I ordered and expected. I installed it without any problems, and my door is working again. Time will tell how well it holds up, the old spring lasted over 10 years.
Product was exactly as advertised. Sears wanted over twenty dollars for the same product. Preferred Doors price including shipping was $5.95. If I ever need other items for my garage door openers, I will certainly be a return customer.Extremely Satisfied Customer