The part I ordered was perfect.It was the correct part and I hab my garage door opener back in service quickly. The only problem I had was the mail service getting it to me which was no fault of yours.thanks for the fast service.
I can not say how satisfied I am and have been with Preferred Doors. Their product line, tech support, pricing, speed of delivery, updates and overall friendliness is superior to any online purchases I have made. If you can save a few dollars at another site, think twice to save a buck. Other companies need to learn customer service and support as Preferred Dorr has always done.