nick
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Testimonials
Rating
100%
The complete gear kit was exactly as described and included everything needed to overhaul a worn out assembly. The link to the YouTube video was indispensable. The only small glitch was that the video didn't emphasize was that the plastic sprocket dust cover mounting holes require that the assembly be installed so they line up front to back. I put my opener all back together only to find that the dust cover holes were not where they needed to be. Had to fabricate my own little dust cover from a plastic cup and double stick tape it to the unit. Not pretty but it does the job. Small complaint.
MarkR
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Rating
-20%
I can not say how satisfied I am and have been with Preferred Doors. Their product line, tech support, pricing, speed of delivery, updates and overall friendliness is superior to any online purchases I have made. If you can save a few dollars at another site, think twice to save a buck. Other companies need to learn customer service and support as Preferred Dorr has always done.
Keith D
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Rating
100%
This kit made installing the springs easy. I bought a few parts at the hardware store because the person who attached the previous springs had rigged up something a bit non-traditional. I wanted the install to be easy, so I used what was already in place and replaced what was necessary (springs and pulleys).. I might buy another set just to have as back-up...
David
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