Jim
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Testimonials
Rating
100%
I measured old spring and ordered a replacement from Preferred Doors. The spring took a few days to get due to supply chain delays these days. When it arrived, it was packed well, and it was what I ordered and expected. I installed it without any problems, and my door is working again. Time will tell how well it holds up, the old spring lasted over 10 years.
MrFixIt
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Rating
100%
Part arrived within a week with USPS tracking and it fit perfectly to replace the old broken part. I don't have to open my garage by hand no more. Good stuff, I'm planning to buy another coupler as back up.
Anthony
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Rating
100%
Came in a timely fashion, despite not being in stock. Put them up myself, saved over 300 bucks. (Installer wanted 400) I didn't like the website trying to make me get winding rods, for extra cost. I already have some.
NELSON
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Rating
100%
everything arrived in good order. A phone call took care of any issues I thought I had. Key phrase here is "I thought I had". You see under the new shipping and supply issues they split the part shipments up to get them to me as fast as possible. So when only a couple parts arrived earlier than expected I called them. They where wonderful on the phone and let me know they had to split up the parts to get them out as fast as possible to me. They kept me in the loop by calling me and emails, and at least two weeks (again supply and shipping issues) before I thought I would be fixing my garage door it was all back up and running.
Will be using Preferred Doors for all our future needs.
Jerry & Brooke
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