Raymond
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Testimonials
Rating
100%
everything arrived in good order. A phone call took care of any issues I thought I had. Key phrase here is "I thought I had". You see under the new shipping and supply issues they split the part shipments up to get them to me as fast as possible. So when only a couple parts arrived earlier than expected I called them. They where wonderful on the phone and let me know they had to split up the parts to get them out as fast as possible to me. They kept me in the loop by calling me and emails, and at least two weeks (again supply and shipping issues) before I thought I would be fixing my garage door it was all back up and running.
Will be using Preferred Doors for all our future needs.
Jerry & Brooke
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Rating
80%
The product was exactly what I needed and fixed the opener. The only issue I had was the original piece had threaded holes and the new one did not. I had to run out and get a few nits and bolts, but all-in-all it was an easy and effective repair.
Mike
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Rating
100%
Replaced an older garage door lock that didn't have a key. I had a difficult time finding the right part online due to lack of dimensions and photos. I finally found what I needed at Preferred Doors. The lock arrived in a timely manner. I will definitely look at Preferred Doors first next time!
MELISSA A
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