Cowboy
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Testimonials
Rating
-20%
Wow. Great fast shipping. 3 days it took from the day I ordered. Parts were exactly as ordered. Ty
Nor voom
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Rating
100%
The complete gear kit was exactly as described and included everything needed to overhaul a worn out assembly. The link to the YouTube video was indispensable. The only small glitch was that the video didn't emphasize was that the plastic sprocket dust cover mounting holes require that the assembly be installed so they line up front to back. I put my opener all back together only to find that the dust cover holes were not where they needed to be. Had to fabricate my own little dust cover from a plastic cup and double stick tape it to the unit. Not pretty but it does the job. Small complaint.
MarkR
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Rating
100%
everything arrived in good order. A phone call took care of any issues I thought I had. Key phrase here is "I thought I had". You see under the new shipping and supply issues they split the part shipments up to get them to me as fast as possible. So when only a couple parts arrived earlier than expected I called them. They where wonderful on the phone and let me know they had to split up the parts to get them out as fast as possible to me. They kept me in the loop by calling me and emails, and at least two weeks (again supply and shipping issues) before I thought I would be fixing my garage door it was all back up and running.
Will be using Preferred Doors for all our future needs.
Jerry & Brooke
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